Frequently Asked Questions
Got questions? We've got answers.
Products & Ingredients
Are Tailspark supplements suitable for all dogs?
Yes. All formulas are vet-formulated for dogs of all breeds and ages. If your dog has a medical condition, is pregnant, or is currently on medication, consult your veterinarian before starting any new supplement.
What form do the supplements come in?
All Tailspark supplements are soft chews - a convenient, tasty format that's easy to give daily. No mixing into food, no capsules, no measuring. Most dogs take them happily right from your hand.
Are the chews grain-free?
Our chews are free of corn and wheat. Some formulas contain oat flour or rye flour. The full ingredient list for each product is available on its product page.
Are there any artificial flavors or colors?
No. All Tailspark supplements are free of artificial flavors and colors. Some formulas use natural duck flavor to make them more appealing to dogs.
Can I give my dog multiple Tailspark supplements at the same time?
Yes. Tailspark supplements are designed to work well together. Many customers combine Hip & Joint with Skin & Coat, or Probiotic with Multivitamin. All formulas are carefully developed to complement each other.
Are these supplements suitable for puppies and senior dogs?
Yes. All formulas are designed for dogs of all ages. Dosing is based on weight, so follow the directions on the product page for the appropriate serving size.
Dosage & Results
How do I know how many chews to give my dog?
Dosing is based on your dog's weight. You'll find the complete dosing guide on each product page.
When is the best time to give the chews?
Any time works. Most pet parents find it easiest to build it into an existing routine - morning feeding, an evening walk, or bedtime. If your dog's daily dose is more than one chew, consider splitting it between morning and evening. Consistency matters more than timing.
How long until I see results?
Every dog is different, so experiences may vary. We recommend giving any supplement at least 4 to 6 weeks of consistent daily use to allow the ingredients to build up in your dog's system. As with any supplement, individual results will vary.
Can I give more than the recommended dose?
We recommend sticking to the guidelines on the label. More is not always better with supplements. The doses are carefully calibrated to be effective at the recommended serving size.
Quality & Manufacturing
Where are Tailspark supplements made?
All products are made in a cGMP, FDA-Registered Food Facility in the USA from domestic and globally sourced ingredients. We're dog owners too. Quality is personal.
Are the formulas vet-formulated?
Yes. Every Tailspark formula is developed with veterinary guidance to support dogs of all breeds and life stages.
What is a cGMP, FDA-Registered Food Facility?
cGMP stands for Current Good Manufacturing Practices. A standard set by the FDA that ensures products are consistently produced under strict quality controls. An FDA-Registered Food Facility means the manufacturing site is registered with and subject to inspection by the FDA. Together, these standards mean every batch of Tailspark supplements is produced in a controlled, documented, and quality-verified environment.
Shipping & Orders
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. You'll receive a tracking number by email once your order ships.
Do you offer free shipping?
Yes. Free standard shipping on every order.
Do you ship internationally?
Currently we ship within the United States. International shipping is something we're working toward. Stay tuned.
Can I change or cancel my order?
If you need to change or cancel your order, contact us as soon as possible at hello@tailspark.com. We'll do our best to help, but orders that have already been processed for shipping may not be modified.
Subscriptions & Returns
Do you offer a subscription?
Yes! Subscribe and save 15% on any product. Subscribers always stay stocked and can pause, skip, or cancel at any time from their account page.
How do I cancel my subscription?
Log in to My Subscriptions, where you can pause, skip, or cancel at any time. You can also email us at hello@tailspark.com and we'll handle it for you - no hassle.
What is your return policy?
We offer a 60-day money-back guarantee on your first order. If you or your dog aren't happy with the quality, contact us at hello@tailspark.com and we'll make it right.
My dog doesn't like the taste - what can I do?
Some dogs need a little time to warm up to new treats. Try breaking the chew into smaller pieces or placing it on top of their food. If your dog still won't eat them, reach out. Our satisfaction guarantee has you covered.